Refund and Return Policy
Satlayer Refund and Return Policy
We understand that sometimes you may need to return or exchange an item. This policy outlines our return and refund procedures.
1. Eligibility for Returns
Returns are accepted for items that are unused and in their original condition, with tags attached.
2. Return Procedure
Please contact us within [Number] days of receiving your order to initiate a return.
You will receive a return authorization number.
Return shipping costs are the responsibility of the customer.
3. Refund Process
Refunds will be processed within [Number] business days of receiving the returned item.
Refunds will be issued to the original payment method.
4. Exceptions
Certain items may not be eligible for return or exchange.
5. Contact Us
For any questions or concerns, please contact us at [Your Email Address] or [Your Phone Number].