Refund and Return Policy

Satlayer Refund and Return Policy

We understand that sometimes you may need to return or exchange an item. This policy outlines our return and refund procedures.

1. Eligibility for Returns

Returns are accepted for items that are unused and in their original condition, with tags attached.

2. Return Procedure

Please contact us within [Number] days of receiving your order to initiate a return.

You will receive a return authorization number.

Return shipping costs are the responsibility of the customer.

3. Refund Process

Refunds will be processed within [Number] business days of receiving the returned item.

Refunds will be issued to the original payment method.

4. Exceptions

Certain items may not be eligible for return or exchange.

5. Contact Us

For any questions or concerns, please contact us at [Your Email Address] or [Your Phone Number].